Services

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Global Expertise, Local Support

The Alcatel-Lucent Balanced Service Partnership is backed by a dedicated, worldwide service network, bringing service providers the full benefit of our extensive global expertise and understanding of local needs. Our highly integrated, global service organization consists of a combination of strategically located regional centers and local units that leverage the expertise of thousands of specialists

We provide 3 levels of service support on call:

silver SILVER : Normal office hour (5days x 8hours), response time 4h. 2h.
gold GOLD : None Stop Services (7days x 24hours) response time 4h.
patinum

PLATINUM : None Stop Services  (7days x 24hours) response time 2h.

(*All services are including with Advance replacement spare part).

 

Please Contact : Siritorn ,  Suparak  or e-mail : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Telephone : +66 2 721 3750 Ext 225,302